At Vita Glow, we’re committed to delivering your order to you as quickly, safely, and affordably as possible. This Shipping & Delivery Policy outlines our process, timelines, and expectations when it comes to getting your products to your doorstep.
Order Processing
All orders are processed within 1 to 2 business days (excluding Sundays and public holidays).
Once your order is processed, you will receive a confirmation email with your order details and tracking information.
In rare cases of delay (e.g., stock issues or address verification), we’ll contact you promptly.
Delivery Timeline
We ship across India, including metros, cities, and remote areas.
Location Type
Estimated Delivery Time
Metro Cities
3 – 5 business days
Tier 2 & 3 Cities
4 – 7 business days
Rural/Remote Areas
5 – 10 business days
Delivery times may vary during festive seasons, promotional periods, or due to unforeseen logistics delays.
Shipping Charges
FREE Shipping on all prepaid orders above ₹999
Flat ₹49 shipping fee on orders below ₹999
Cash on Delivery (COD) available with a small convenience fee (₹30 – ₹50 depending on location)
All charges are visible at checkout before you confirm your order.
Tracking Your Order
Once your package ships, you’ll receive a tracking number via email or SMS. You can use it to track your order in real-time through the delivery partner’s website.
If you face any issues with tracking, feel free to contact us at care@vitaglow.in
Undelivered / Missed Deliveries
If our courier is unable to reach you after multiple attempts, your package may be returned to us.
We will contact you to confirm whether you’d like the order resent (extra charge) or cancelled and refunded.
Make sure your shipping address and phone number are accurate to avoid delivery issues.
Service Areas
We currently ship across all serviceable pin codes in India. We do not offer international shipping at this time.
Product Packaging
All products are packed securely in tamper-proof packaging to ensure they arrive in perfect condition.
In case your package appears damaged or tampered with, please do not accept it and contact us immediately.
Need Help?
If you have any questions about your order status or delivery, we’re here to assist.
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