At Vita Glow (accessible from www.vitaglow.in ), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you agree to the terms of this policy. If you do not agree, please do not use our site.
1. Information We Collect
We collect both personal and non-personal information to provide a smooth shopping experience.
Personal Information:
When you shop with us or contact us, we may collect:
Your name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways)
Non-Personal Information:
We may also collect anonymous data such as:
Browser type and version
IP address
Time zone
Pages visited
Device information
This helps us improve our website and user experience.
2. How We Use Your Information
We use your data to:
Process and ful fill your orders
Send order confirmations and updates
Respond to your queries or support requests
Improve website performance and product offerings
Send promotional emails (only if you opt-in)
We do not sell or rent your personal information to third parties.
3. Cookies
We use cookies to enhance your browsing experience. Cookies help us:
Remember your preferences and cart items
Track website performance
Deliver relevant ads and promotions (retargeting)
You can choose to disable cookies in your browser settings, but doing so may affect your shopping experience.
4. Payment Security
All transactions on vitaglow.in are processed through secure payment gateways (such as Razorpay, Paytm, etc.). We do not store your card information or sensitive data on our servers.
5. Sharing Your Information
We may share your information with:
Shipping partners (to deliver your order)
Payment processors (for transactions)
Email marketing services (if you subscribed)
We only share the minimum required data and ensure all partners are GDPR/India IT Act-compliant.
6. Data Protection & Retention
We take strong measures to keep your information secure through encryption, SSL, and strict access control.
We retain your data as long as needed to ful fill orders, comply with legal obligations, or improve services.
7. Children’s Privacy
Our site is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately and we will remove it.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing emails at any time
Withdraw consent for cookie tracking
To make any request, email us at: care@vitaglow.in
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please read their policies before sharing your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, reach out to us:
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
